State Farm® Insurance Agent Don Clarke

"A great local insurance agent that provides truly personalized service. Highly recommended. State Farm has very competitive pricing too."

"Avoid this establishment if you value respect, professionalism and integrity!

I witnessed an incredibly disturbing incident where Don Clarke was completely inappropriate at a public restaurant. He was highly belligerent and began aggressively harassing another patron, only because she was using a lottery machine he wanted to play.

After many attempts of bullying the woman, trying to get her to leave, Don Clarke became increasingly intoxicated, and resorted to shouting vile insults at her, calling her "fat and ugly." Other patrons intervened, physically removing him from the establishment.

After which the employees and regular patrons of the es repeatedly apologized, stating they were used to Don's abusive behavior, but that he had gone way too far - and just because they were desensitized to his inappropriate public behavior, it was no excuse.

It was completely unacceptable abusive behavior in a public space toward a stranger. I would not recommend trusting your insurance or financial assets to someone who becomes a mean drunk bully under any circumstances!"

"We recently turned to Don to help with coordinating car and windshield repairs. He and his team went above and beyond to make it easy for us, including helping with a rental car. They are a class act and we highly recommend them!"

"Don and his team do a fantastic job! Extremely friendly and easy to reach if I need. It's great having a local agent and with excellent service and low costs."

"Don Clarke and his team are very helpful. They respond quickly and answer all my questions and needs. They are simple and kind. Honestly best insurance company I have had ever!"

"Don Clarke’s State Farm office has been prompt, helpful, and genuinely kind with every interaction. They handle things quickly, explain everything clearly, and make the whole process easy. I really appreciate this team!"

"Great service!"

"These guys are so bad. I honestly had an atrocious experience working with Don Clarke & his team. It felt like a very country bumpkin, backwater operation.

After moving to Oregon, I transferred from my prior State Farm agent (who was fantastic). Within 3 months of moving over to Don, my monthly car insurance jumped an outrageous 34%. I continued asking Don’s team for an auto policy summary request, that breaks down in a line itemized manner where the increases were coming from. The team there simply couldn’t explain the math to me, nor could they get me the document that I asked for. I got on the phone with Don, and got a total run around. “Hey so sorry about this. I can’t really do anything about it, but if you get into an accident I’ll get you the best payout I can.” What? This was atrocious. I eventually was able to get my prior agent to coach Don’s team on how to procure the document. She jumped on the phone with them, and even after coaching them on what to do - they still couldn’t procure an understanding & explanation on why my premium jumped so high despite no changes in my circumstances.

Eventually I decided, after being a loyal customer to State Farm for more than 25 years, to seek out insurance elsewhere after my experience with Don Clark & team.

I called them & emailed them with more than 2.5 months advanced notice that I was terminating my policy. I got multiple assurances, including emails documenting that they were successful in setting an end date to conclude the policy. I assumed that we were all set - and sure enough, the month after the policy concluded, there’s a bill for State Farm on my credit card statement.

I reached out to Zeline on Don’s staff, trying to understand what was happening despite having an email confirmation that the policy would successfully be concluded. Sure enough, they dropped the ball & didn’t confirm the termination of the policy. They couldn’t do a reversal on the charge, they told me. So I had to wait for more than a month for a refund to be mailed as a check despite being told it would arrive in 5 days. When I tried to understand what the amount of the refund would be, they couldn’t tell me - simply told me “we do not handle billing.”

Honestly, this group should not be operating as a business on behalf of State Farm. It’s a truly atrocious group and I would never recommend working with them. Stay away. Absolute incompetence."

"Ive had insurance from this place for I don’t know how long but probably around 10 years or so. I’ve worked with Chelsea and she has always been super helpful and genuine. Every company needs someone like her and the world would be a better place."

"Top service!"

"Shoutout to Michael for being so helpful! 🙌 He made everything easy and explained everything clearly. Highly recommend asking for him if you need assistance."

"Very fast response whenever I asked or requested. I really satisfied for State Farm team's support. Thank you!!!"

"Nothing but great things to say about Michael Cojocaru and the entire team. We have always found everyone to be responsive, professional and very accommodating. Thank you for being dedicated to customer service!!!"

"Fantastic experience with Michael from State Farm for my renters insurance. Quick, professional, and made everything so easy. They helped me find the perfect coverage at a great price. Highly recommend for anyone looking for top-notch renters insurance in Portland."

"I am very thankful to have my cars and house insured with Don and his team. They’re incredibly helpful explaining the coverages, matching the coverages with my needs, and saving me money. The claiming process was a breeze when my car was hit by a deer on the freeway a few months ago. Just amazing!"

"Thank you for providing excellent service for my business insurance needs! You returned my calls in a timely manner and answered all my questions promptly!"

"Don and his team are a great asset for insurance. Really enjoy working with State Farm. Michael is especially helpful, very responsive and knowledgeable."

"Made a comprehensive claim for my vehicle. The suggested 'select service' shops have wasted over a month of my time and energy. I haven't had my vehicle for over a month now with no sort of helpful update. NOT A HAPPY CUSTOMER RIGHT NOW."

"I got my renter’s insurance through them. Michael made it super easy. It only took a couple minutes, and I got a much better deal than what I was paying with my previous insurance provider. Highly recommend!"

"Michael is a wonderful representative. He seems like he is actually willing to help and he was pleasant to interact with."

"I’ve had the best experience with this agency! They provide excellent service. Chelsea was super helpful when it came to finding coverage for everything I own, even my own life. She provides exceptional attention to detail and explained all the coverages so well so I knew exactly what was covered and what I was paying for. I highly recommend this office to anyone looking for insurance."

"Insurance has always been a stressful thing for me but Michael made it extremely easy to understand and explained what I needed and why. Many thanks to Michael."

"Michael helped me get renters insurance! Thanks!"

"I called here with a question, and they were extremely polite. I'm with State Farm with another agent, and wanted information about something and if it's possible to switch. They'll were friendly and polite, and they were able to quickly answer all my questions. I would have no issues doing business here. Location is very easy to find as well. Seems like a good, caring agency. Considering how many insurance companies are going to an online only model with no office, it's great to see Don Clarke's agency and State Farm in general still have neighborhood offices where you can call and visit someone if you have questions or need some help. That's one of the reasons I've chosen State Farm."

"My car was vandalized in a "locked" parking garage in Portland and Chelsea—who I worked with to switch my insurance to State Farm—was amazingly empathetic and helped each step of the way answering questions about coverage for repairs in detail. The benefit of a rental car during loss of use of my car was excellent."